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Before your Eyelash Appointment:



Remove Mascara Completely

(No residues)

Remove contact lenses 

Eyelash Extensions


Please read the following information prior to booking an appointment.

Consultation Information: to ensure you are not contraindicated to any treatment.

Pre-treatment Advice: should be read prior to attending an appointment.

Aftercare Advice: to be read following your appointment for best results.

Local Contraindications:


Scar tissue (6 months minor operation, 2 years major operation)



Undiagnosed Lumps/Bumps

Total Contraindications:

Skin Condition around eye area (Eczema, Dermatitis, Psoriasis)

Any eye surgery (approximately 6 months)

Contact lenses must be removed


A recent eye infection


Diabetic Retinopathy



Hordeolum/ Styes

Hay Fever

Watery Eye



Corneal Disease

Dry Eye Syndrome



 Please attend your appointment free from eye makeup


Do not get lashes wet for first 24 hours.

Avoid steam, saunas and swimming for the first 48 hours.

Avoid touching rubbing or introducing foreign bodies or contaminants into the eye area.

Ensure lashes are not disturbed or manipulated into different positions

(e.g. when sleeping, cleansing the face, applying moisturizer or cosmetics).

Do not perm lashes or use curlers.

Do not use  mascara.

Use oil-free make up remover if mascara is worn.

Please book in to have your lashes removed. Eyelash Extension treatment, we suggest booking in for an infill appointment every 2 – 3 weeks to keep your lashes looking their best.

(The average lash cycle is 90 days, so lashes will naturally fall out during this time.)


You may Not get Eyelash Extensions/Lift  if: 

Have eye Infections

Had any eye surgeries in the past 6 months or will have soon.

Please consult tour Eye Doctor. 

Have any serious eye disease or condition. 

Note: Chemotherapy Medications may cause reaction with the product we use for the eyelash extensions. 


Please Note: 

Have very sensitive and watery eyes, this may interfere with the duration of your lashes 

Please call or email us if you have any questions before or after your appointment. 

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